Naj Casa Holbox

Privacy Policy

Please read this privacy policy carefully. In it you will find important information about the processing of your personal data and your rights under current legislation on the subject. We reserve the right to update our privacy policy at any time due to business decisions, as well as to comply with possible legislative or jurisprudential changes. If you have any questions or need any clarification regarding our Privacy Policy or your rights, you can contact us through the channels indicated below.

You declare that the data provided, now or in the future, are correct and truthful and you undertake to inform us of any changes to them. In case of providing personal data of third parties, you undertake to obtain the prior consent of those concerned and to inform them about the content of this policy.

IDENTITY

Hotel Naj Casa Holbox, with address at Calle Hernán Cortés, Mza 161 Solar 10, entre Calle Canane y Calle Lisa. CP. 77310 Holbox, Quintana Roo, México.
With website https://najcasaholbox.mx
And e-mail: najcasaholbox@gmail.com
It will undertake at all times all measures within its power to ensure the security of the information shared through its Web Site, as well as the operations or transactions carried out through the same, to prevent damage, loss, destruction, theft, loss, alteration and unauthorized processing of your personal data.

Naj Casa Holbox is a digital platform and is not responsible for the vehicles that the user rents or uses for consultation, likewise, is not responsible in any of the following cases:

  • The impossibility of accessing the platform due to lack of cell phone data, network signal, wifi or similar, as they depend on an external provider.
  • Lack of accessibility to the means of updating the Web site.
  • Viruses or malware that affect the normal use of the platform.
  • Electrical service failures that prevent the use of the platform..

PERSONAL INFORMATIONS

The information provided based on the principles of legality, information, quality, consent, purpose, responsibility, loyalty and proportionality are protected by the Law on Protection of Data Held by Private Parties. And will be treated for the administrative and economic management of the relationship with Hotel Naj Casa Holbox and compliance with our legal obligations.

The information requested from the user is as follows:

  • Identification and contact information.
  • Personal characteristics data, such as gender, date and country of birth, nationality and language.
  • Financial and transaction data.
  • Data relating to the history of contact with us.
  • Data related to customer preferences and profile and commercial follow-up data.
  • Billing Data.

PURPOSE OF DATA USE

The personal data provided by users are included in a database and electronic information, which is used for classification, use and safekeeping. Also, we will treat the data to keep you informed about our promotions and services, for the realization of statistics and improvement of the quality of our services.

LIMITATION ON USE OR DISCLOSURE OF PERSONAL INFORMATION

We inform you that the personal data provided will be protected under the corresponding administrative security standards. Likewise, we inform you that newsletters are sent to notify you about promotions, services and offers via email, WhatsApp, telephone, messaging, among others. You can unsubscribe to the newsletters by clicking on the button next to the legend "Unsubscribe" at the bottom of the emails sent by Hotel Naj Casa Holbox.

ARCO

The procedure for exercising the rights of access, rectification, cancellation and opposition (ARCO rights) is established in the privacy notice of Hotel Naj Casa Holbox.

You have the right to access the data held by the responsible, as well as rectify in case of being inaccurate or incomplete, cancel when you consider that they are not required for the purposes stated above or oppose the processing of your Personal Data, revoking the consent given so that we stop using them.

The owner of the personal data may send his/her request to najcasaholbo@gmail.com or contact the telephone numbers published on the WEBSITE by submitting his/her request with the following information:

  • Full name.
  • E-mail.
  • Valid Official Identification.
  • Explicit description of the personal data indicating that you are requesting to exercise your ARCO rights..

The responsible person will respond to such request by the same means. It is recommended to the user, to update their data each time they have any modification, as this will allow us to provide the corresponding service.

RETENTION TIME OF YOUR DATA

In general, we keep your data for the duration of your relationship with us and, in any case, for the periods provided for in the applicable legal provisions, for example, in accounting and tax matters and for the time necessary to meet possible liabilities arising from the processing. We will delete your data when they are no longer necessary or relevant for the purposes for which they were collected. Access logs to restricted areas of the website will be deleted one month after their creation. The information related to navigation will be cancelled once the web connection is finished and the statistics have been carried out. The data processed for commercial purposes will be kept in force as long as you do not request their deletion.

ASSIGNMENTS

Users may not assign in whole or in part their rights and obligations contained in the terms and conditions of service without the express consent of an authorized representative of Naj Casa Holbox.

Naj Casa Holbox may transfer the information and the platform that comprises this service, without the need to obtain prior consent from the user, according to its privacy policy.

It shall not be considered a transfer of information or service, when there is a requirement by a governmental authority to provide information of one or more of its Users, provided that there is legal notice of such requirement.

NULLITY AND INEXISTENCE

If any provision of this Agreement is prohibited by any applicable law or is held to be void or unenforceable in the jurisdiction of Mexico City by commercial action, such provision shall be deemed void to the extent prohibited or unenforceable but shall not affect, modify or give rise to the invalidity of the remaining provisions of this Agreement or the enforceability thereof.

FULL AGREEMENT

This Agreement, together with the forms contained on the Web Site, constitutes the entire agreement of the parties with respect to the matters contemplated herein and supersedes any written or oral agreements entered into by the parties independent of or in contravention of this document.

APPLICABLE LAWS AND JURISDICTION

Any dispute between users and the platform shall be subject to the latest version of the terms and conditions published.

These terms and conditions of use and the legal relationship between Naj Casa Holbox and its users, shall be governed and interpreted exclusively according to the laws and local courts of Mexico City in the commercial way, being non-extendable for any reason whatsoever.

DOUBTS AND COMMENTS ON THIS CONTRACT.

For any questions or comments regarding these terms and conditions, Naj Casa Holbox makes available through the Web Site and this document, the contact information where you can clarify your doubts and submit your comments, either through electronic means, or in person.

LAST UPDATE: October 10, 2021